Enterprise Max

Enterprise Max is the Yola platform's highest enterprise-level features, offering maximum support and capabilities for your AI assistants and live reps.

The Enterprise Max add-on is available with the Enterprise plan.

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Features

• Live translations Deploy rep-facing translations for real-time, cross-language communication with customers.

• Dedicated prompt engineer Get a dedicated prompt engineer to set up and optimise your AI assistants for the highest automation performance and customer satisfaction.

• Unlimited support Get access to unlimited support via personalised, 24/7 messaging with the Yola team.

• Platform whitelabeling Convert the Yola Platform to your branding, logo, and colours for complete consistency.

• Auto-apply tags Automatically apply tags to livechats and tickets using AI analysis of customer chat history.

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Get the add-on

To have the add-on applied to your Enterprise-level company, either:

• Contact your Yola account rep

• Make a request through the Yola platform bot